Abstract

Relevance. The study is relevant because the global trend in public administration emphasizes respecting citizens' legitimate rights and interests. As a key law enforcement agency, the police play a crucial role in this respect. Transitioning to a service model can transform the police from a punitive body to one that serves society and provides quality services.

Purpose. The study aims to investigate the experience of implementing the service model of policing in various developed countries, identify the core principles of this model, and determine its role in protecting citizens' constitutional rights and legitimate interests.

Methodology. The primary method used is generalization. By examining the different ways countries have transitioned to a service model, the study identifies the main features and principles that constitute this model.

Results. The study examines the concept of service policing, defining its signs and principles. It analyzes the implementation experiences in highly developed countries such as the United States, Great Britain, and Japan. The study explores specific programs and technologies used, as well as the positive and negative aspects and consequences of applying the model. It also assesses the role of this transition in protecting constitutional rights and legitimate interests.

Conclusions. The study concludes that adopting a service model of policing, as evidenced by experiences in developed countries, is crucial for protecting citizens' constitutional rights and interests. Key principles include legislative and executive support, community engagement, and the use of effective programs and technologies. This model enhances public trust, law enforcement effectiveness, and fosters a cooperative relationship between the police and the community, ultimately contributing to a safer and more just society.

Keywords: community-oriented police; police services; transition to a service model; law enforcement

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